Turning an unknown startup into a household name is no easy feat. It requires the ability to scale, which is often referred to as the Holy Grail of early-stage startup founders. While securing funding rounds and founder profiles may get more attention, scaling internal operations is essential for startup success.
The Road to Scaling
Airbnb and Instacart are two respected companies that have mastered the art of scaling. Both have achieved massive growth and added innovative features to their platforms:
- Airbnb Experiences: A new way for hosts to monetize their expertise and offer unique experiences to travelers.
- Instacart Ad Network: A platform that allows brands to reach customers through targeted advertising.
To learn more about scaling, we’re excited to announce a session called "How to Build Intelligent Startup Ops that Will Scale with Your Business" featuring Naba Banerjee, director of trust product and operations at Airbnb, and Asha Sharma, COO at Instacart. They will share their insights on what it takes to build operations that support and grow along with your company.
Expert Perspectives
Naba Banerjee
As the director of trust product and operations at Airbnb, Naba Banerjee focuses on ensuring that guests and hosts have peace of mind as they travel and host on the platform. She has developed innovative solutions to combat fraud and build trust between hosts and guests.
Asha Sharma
As the COO at Instacart, Asha Sharma oversees product, design, research, partnerships, analytics, marketing, operations, and customer care. Prior to joining Instacart, she served as vice president of product for private communications products at Meta Platforms.
Join the Conversation
Don’t miss this opportunity to learn from two experienced leaders who have scaled their companies to massive success. The session will cover topics such as:
- How to know when someone on staff is not up to taking their team or department to the next level, and whether you need to hire someone externally?
- How to handle cultural consistency during periods of rapid hiring, especially in a multi-office model?
Meet Our Speakers
Naba Banerjee
- 20+ years of experience building products that deliver innovative, customer-centric solutions
- Developed Airbnb’s reservation-screening technology to identify potentially high-risk reservations and prevent users from taking advantage of the platform
Asha Sharma
- Oversee product, design, research, partnerships, analytics, marketing, operations, and customer care at Instacart
- Served as vice president of product for private communications products at Meta Platforms
Attend TechCrunch Disrupt 2023
Join us at the Builders Stage to hear more from leading experts on topics like operations, hiring, fundraising, and more. Don’t miss out on the opportunity to connect with the global startup community.
Buy Your Pass Now
Secure your spot for TechCrunch Disrupt 2023, taking place September 19-21 in San Francisco. With up to $600 savings, it’s an event you won’t want to miss.
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